Safety Guide
Your security is our priority
CityAgent is committed to maintaining a trusted platform by sharing useful tips and providing platform features designed to help support informed decisions and safer connections.
Provider Verification
All providers on CityAgent must complete verification before their profile goes live.
- Adult check (18+).
- Passport & selfie review.
- Initial and ongoing photo consistency checks.
Reviews & Moderation
The review process is moderated to ensure legitimate experiences for both the client and provider.
Confirmed client accounts
Client screening must first be confirmed by the provider before being able to leave a review.
Content moderation
Using automated tools and manual checks, our team reviews all submissions to filter for abuse and inappropriate content.
Right to reply
Providers may respond to reviews to provide context or address concerns.
Dispute resolution process
Users may report suspicious reviews or moderation concerns for internal review.
Safety Tips for Clients
Do Your Own Research
- Read multiple reviews for balanced perspective
- Consider cross-checking details: phone number, email, image search on other sites
- Verify current location if multiple city listings
- Learn to recognize common warning signs found across online platforms. If something seems too good to be true, take extra time to do some more research.
Trust Your Instincts
Some legitimate providers may require deposits or additional screening methods, however:
- Be cautious of pressure tactics or urgency
- Take time to verify information independently
- If something feels off, consider not proceeding
Safety Tips for Providers
Screening & Verification
- Utilize screening tools, reviews and verification methods before engaging in detailed conversations
- Consider cross-checking details: search phone numbers and emails
- Take additional precautions when interacting with new or unverified contacts
Protect Your Privacy
- Be cautious about providing identifying details beyond what is required for verification
- Consider separating personal and business contact information when possible
- Keep financial, legal, and account credentials private
Account Protection
- Do not share account access with others
- Always verify email addresses before clicking any links
- Confirm you are visiting the correct website before entering login credentials
- Contact support if you believe your account has been compromised
Trust Your Instincts
- Decline interactions that feel suspicious and always prioritize personal safety.
- Take your time before agreeing to travel or unfamiliar arrangements
- If something feels off, consider exploring other alternatives
CityAgent Safety Features
CityAgent offers several safety features to both providers and clients to help make more informed decisions.
Provider Verification
ONLY verified providers can publish profiles.
Screening System
Providers confirm screenings before reviews can be submitted.
Review System
Users can learn about others’ experiences before connecting.
Content Moderation
Submitted content is reviewed by staff to ensure policy adherence.
Report Tools
Suspicious activity can be reported directly from the platform.
Safety Tools
Provider dashboards include built-in safety features.
Contact Controls
Anti-scraping measures such as CAPTCHA verification to help protect contact information.
EXIF Removal
Image metadata is removed from uploaded photos.
Stay Informed & Protected
Verification, reviews, screening tools, and moderation can help reduce risk, but no platform can guarantee safety, legitimacy, compatibility, or endorsement. Always use independent judgment and conduct your own research to prioritize your personal safety.
Report Suspicious Activity
If you encounter suspicious behavior please report them immediately. Use the “Report” button found on CityAgent and our team will review reports internally or contact our support team.
Emergency Safety Concerns
For immediate threats or emergencies, contact local law enforcement authorities.
Platform Safety Standards
Platform Classification
CityAgent operates as an independent advertising directory platform only. CityAgent does not arrange, facilitate, or participate in personal services or transactions between users.
Zero Tolerance For
- Exploitation
- Coercion
- Trafficking
- Underage activity
- Fraudulent impersonation
- Scam activity