Privacy Policy

Last updated: October 15, 2025

At CityAgent, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, phone number
  • Profile photos and verification documents
  • Real estate license information (for agents)
  • Reviews and ratings
  • Communication preferences

Automatically Collected Information

We automatically collect certain information about your device and usage:

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring/exit pages
  • Device identifiers and operating system

[Additional details will be provided by legal counsel]

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process verification and authentication
  • Facilitate connections between agents and clients
  • Send important updates and notifications
  • Improve and personalize user experience
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

[Comprehensive usage terms will be detailed here]

3. Information Sharing & Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Public Profile Information: Agent profiles are publicly visible to facilitate connections
  • Service Providers: With trusted third parties who help us operate our platform
  • Legal Requirements: When required by law or to protect rights and safety

[Full disclosure terms will be provided by legal counsel]

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

[Detailed security practices will be outlined here]

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access and receive a copy of your data
  • Correct or update inaccurate information
  • Request deletion of your data
  • Opt-out of certain data processing
  • Data portability

[Rights specific to GDPR, CCPA, and other regulations will be detailed here]

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and deliver personalized content. You can control cookie preferences through your browser settings.

[Comprehensive cookie policy will be included here]

7. Children's Privacy

CityAgent is not intended for users under the age of 18. We do not knowingly collect personal information from children.

8. International Data Transfers

[Information about cross-border data transfers and safeguards will be detailed here]

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through a prominent notice on our platform.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Privacy Officer

Email: privacy@cityagent.com

Address: [Company Address]